Wednesday, April 14, 2021
How do you thrive in your veterinary career for 5, 10, 50 years? You learn to make self-care a priority. In this lecture, we will review the state of mental health in the veterinary profession and discuss burnout and how to recover using Dr. Boatright’s personal experiences. Then we will discuss skills that you can cultivate to keep yourself at the top of your game: boundaries, resiliency, and networking!
With a passion for mentorship and a desire to move the veterinary profession toward a more positive, sustainable future, Dr. Boatright incorporates over 7 years of clinical experience in small animal general practice & emergency medicine into each lecture. As an experienced author and speaker, Dr. Boatright enjoys educating colleagues and veterinary team members about communication, team building, and the unique challenges facing recent graduates. She knows that veterinary teams face similar struggles no matter where they are located and works to provide practical solutions.
CATALYST Veterinary Professional Coaches
Wednesday, April 28
“If you don’t know where you are going, any path will get you there,” states the Cheshire Cat. Where do you want your career and life to take you? Fully defining your values and purpose will support you in making healthy, sustainable decisions, your guiding principles on your path.
Let’s bring your Key Performance Indicators (KPIs) into the 21st Century to include tracking and increasing your veterinary team’s wellbeing. We will consider measuring and improving the tangible (turnover, sick days, and overtime) and the seemingly intangible (wellbeing and engagement).
Rebecca Rose, CVT cares about and understands veterinary teams. She graduated from Colorado Mountain College in Glenwood Springs, CO in 1987 with a degree in veterinary technology. She is the president and founder of CATALYST Veterinary Professional Coaches, LLC. Rebecca’s career in the veterinary community is quite diverse, making her an expert in team development and creating an enjoyable work environment. She has worked as a veterinary technician at a mixed animal practice, was the first paid administrator to the Colorado Association of Certified Veterinary Technicians (CACVT) and she managed two AAHA-accredited veterinary practices. Rebecca’s role in leadership includes industry council experience and extensive association participation including president of both the CACVT and the National Association of Veterinary Technicians in America (NAVTA). She presents at local, state and national Veterinary Medical Associations, facilitating interactive workshops. Rebecca finds great joy in assisting veterinary teams in reaching their highest potential to THRIVE!
Wednesday, May 12, 2021
Burnout, toxic behavior, turnover and indifference are all challenges faced by practices. Understanding how humans are driven to work and how as leaders we can connect with that natural drive to create an engaged and proactive team is the subject of this session. Often we are working against our team rather than supporting their human need for purpose. Let’s learn to do better.
One of the most challenging aspects of the job is choosing and supporting the right new staff member. Advertising for an employee takes a lot of time and effort. And with a challenging job market, response to our advertisement seems to be limited. There is a much higher demand for veterinarians, technicians and experienced client service representatives than there are available candidates. Therefore, it is wise for us to choose carefully and mentor appropriately so that we can keep great people and stop a cycle of constant turnover. In this session we explore how to attract a great candidate and interview to screen for future behaviors by asking the right questions.
Debbie Boone, BS, CVPM, Fear FreeSM Certified, has worked for the veterinary profession for more than 35 years. After earning her bachelor’s degree in animal science from North Carolina State University, she began as a client care representative and quickly moved into hospital administration. Debbie has experience in the management of small animal, mixed animal, specialty, and emergency practices. Debbie is considered an expert in team communication, creating positive practice culture, and developing monthly paid wellness plans for veterinary practices. Her business, 2 Manage Vets Consulting, helps practices develop extraordinary team communication and business skills, enhancing patient care, improving profitability, and increasing practice value. She strives to improve the lives of animals by using her expertise to improve workplace culture and the well-being of veterinary professionals. Major animal health organizations, including AVMA, WVC, NAVC, AAHA, Patterson Veterinary Supply, and more, consistently seek Debbie out for her skills as a trainer and speaker. She has been published in numerous veterinary publications and currently serves as Vice President of the VetPartners Board of Directors, is a member of the Fear Free Advisory Board and Speakers Bureau, and until recently the AAHA LINC committee, which selects the AAHA Board of Directors. She is currently launching a new vodcast called The Bend which invites guests to share their stories of triumph over adversity.
May 26, 2021
Most practices are revenue healthy – however, they are NOT financially
healthy. This session will teach you what it means for a practice to be
financially healthy and how to assess your practice’s financial wellness. From this foundation we explore the common financial diseases, the symptoms and treatment plans. It will also provide information on the key stats to track to help monitor your practice’s wellness.
David McCormick is a veterinary practice appraiser, broker and transaction specialist. Over the last 20 years he has focused on veterinary practice valuation, facilitating transactions and helping current and future practice owners reach their goals. He teaches nationally and internationally on topics such as practice value & practice financial health, buying/selling a practice, exit planning and practice ownership issues. He operates the Simmons Mid-Atlantic and Simmons Great Lakes with his partner and father, Larry McCormick, DVM, MBA, CBA.